Edamama

Edamama is dedicated to respecting your privacy rights and addressing your concerns regarding the protection of your personal information. This Privacy Policy outlines our commitment to comply with applicable privacy laws and regulations ("Privacy Laws") and explains how we collect, use, disclose, and process your personal data. We consider it our responsibility to handle your personal data in a secure and responsible manner. This Privacy Policy applies to all users of our Edamama website and mobile application (collectively referred to as the "Platform") and the services we provide (referred to as the "Services").

It is imperative that you carefully and thoroughly review this Privacy Policy including any additional notices that may pertain to specific applications. These notices are provided to ensure that you have a complete understanding of how and why we collect, use, disclose, and process your personal data. It is crucial for us to maintain transparency regarding the handling of your personal data.

Edamama takes its responsibilities under applicable privacy laws and regulations (“Privacy Laws”) seriously and is committed to respecting the privacy rights and concerns of all Users of our Edamama website and mobile application (the “Platform”) (we refer to the Platform and the services we provide as described on our Platform collectively as the “Services”). Users refer to a user who registers for an account with us for use of the Services (individually and collectively, “Users”, “you”, or “your”). We recognize the importance of the personal data you have entrusted to us and believe that it is our responsibility to properly manage, protect, and process your personal data. This Privacy Policy (“Privacy Policy” or “Policy”) is designed to assist you in understanding how we collect, use, disclose and/or process the personal data you have provided to us and/or we possess about you, whether now or in the future, as well as to assist you in making an informed decision before providing us with any of your personal data.

We may update this Privacy Policy from time to time, Any changes we make to this Privacy Policy in the future will be reflected on this page and material changes will be notified to you. Where permissible under local laws, your continued use of the Services or access to the Platform, including placing Orders (as defined in the Terms of Use) on the Platform, or express consent thereto, following the modifications, updates or amendments to this Privacy Notice (whether or not you have reviewed such document) shall constitute your acknowledgment and acceptance of the changes we make to this Privacy Notice. You agree that it is your responsibility to review and check the Privacy Notice frequently to see if any updates or changes have been made to this Privacy Notice.

This Policy should be read in conjunction with other applicable notices, contractual clauses, and consent clauses that pertain to the collection, storage, use, disclosure, and/or processing of your personal data by us. It is not intended to supersede or override those notices or clauses unless expressly stated otherwise.

Personal data refers to any information, whether recorded in a tangible form or not, whether accurate or not, that relates to an identifiable individual. This includes situations where the individual can be identified directly or indirectly, either from that information alone or in conjunction with other data that we have or are likely to have access to.

In accordance with your use of our Platform and/or your interaction with our Services (such as registration and login), we may request certain information from you. The personal data that Edamama may collect includes the following:

1. Personal Information and Profile Details, which may include your name, gender, address, email address, contact number, your interests, and any personal data in photographs or video recordings that you upload onto our Platform.
2. Account and Transaction Data, which encompasses details such as your credit card particulars, bank account information, bank statements, delivery and billing address, payment history, order details relating to transactions between you and us, as well as additional specifics regarding the products and services that you have provided or purchased through the Platform.

3. Usage Data, which includes details about your utilization of the Platform, products, and Services, including the timing and manner of usage, interactions with content available on the Platform, as well as information regarding the websites visited prior to accessing the Platform. This may also encompass similar statistical data related to your usage patterns.

4. Marketing and Communications Data, which comprises details such as your interests, responses to surveys, preferences regarding the receipt of marketing materials from us, communication preferences, specific preferences for products or services, as well as any feedback, chat logs, email exchanges, or call history on the Platform or with third-party service providers.
5. Location Data, including instances where you check for nearby deals or inquire about the delivery/pick-up status of orders.

6. Any additional information about the User during the User's registration to use our Services or Platform, as well as when the User utilizes the Services or Platform. This also includes information pertaining to the User's usage patterns and interactions with our Services or Platform.

7. Aggregate data regarding the content that the User interacts with.

By signing up as a user on our Platform through your social media account (“Social Media Account”) or linking your Edamama account to your social media account, or utilizing specific Edamama social media features, you acknowledge that we may access personal data about you that you have willingly provided to your social media provider, in compliance with the provider's policies. We will handle your personal data in accordance with this Privacy Policy.

We reserve the right to gather personal data from you, third parties (including but not limited to partners, sellers, and any other individuals or entities that render services to us, gather your personal information, and/or fulfill tasks on our behalf, or engage in collaboration with us, including but not limited to payment service providers, delivery, marketing, and other service partners), our affiliates. Alternatively, this data may be collected automatically when you utilize the Platform or the Services, as detailed in this section.

You agree to refrain from submitting any inaccurate or misleading information to us, and you further undertake to promptly notify us of any inaccuracies or changes to such information. We retain the sole discretion to request additional documentation to verify the information provided by you.

The collection of specific categories of personal data is contingent upon your voluntary submission of such data to us or as otherwise allowed under this Privacy Notice. Choosing not to provide your personal data or withdrawing your consent for us to collect, use, or process your personal data may impact your ability to utilize the Services and access the Platform.

Under certain circumstances, you may furnish us with the personal data of other individuals (such as your family members or friends) when adding them as recipients or beneficiaries in connection with our Services. You affirm and guarantee that you have acquired the requisite consent, authorization, and permissions from said individuals to share and transfer their personal data to us. Furthermore, you acknowledge that we may collect, store, use, disclose, or otherwise process that data in accordance with this Privacy Policy.

"Cookies" are unique identifiers that are stored on your computer or mobile device, recording information about your device, usage patterns, and activity within our Platform. This includes data on how and when the Services or Platform are accessed or visited, the number of users, and other relevant activities. We may associate cookie information with personal data. Cookies also capture details about the items you have selected for purchase and the web pages you have viewed. We utilize this information to maintain your shopping cart, deliver personalized content aligned with your interests, enable our advertising partners to display ads on various websites and perform data analysis and usage monitoring of the Services. We specifically use the following cookies:

1. Necessary Cookies

   Necessary Cookies are essential for the proper functioning of the website, enabling basic features such as page navigation and access to secure areas. The website cannot operate without these cookies.

2. Preferences Cookies

   Preference Cookies allow the website to remember information that alters the behavior or appearance of the website, such as your preferred language or region.

3. Statistics Cookies

   Statistics Cookies aid us in understanding how users and visitors interact with the website by collecting and reporting information anonymously.

4. Marketing Cookies

   Marketing Cookies are employed to track visitors across websites with the aim of displaying relevant and engaging advertisements to individual users. This enhances the value of the website for publishers and third-party advertisers.

5. Unclassified Cookies

   These are Cookies utilized by the website for the administration of its guest token program.

We collect this data for analysis and assessment purposes, aiming to enhance our website, services, and products. Additionally, we utilize this data to personalize content according to your interests, provide a more convenient and useful experience with the Services and the Platform, and deliver targeted advertising related to market products, services, and features.

You have the option to decline the use of cookies by adjusting the settings on your browser or device. Nonetheless, please be aware that by doing so, you may experience limitations in accessing the complete functionality of our Platform or utilizing the Services.

Edamama may share or permit sharing of your personal data with and/or transfer your personal data to third parties and/or our affiliates for the above-mentioned purposes. These third parties and affiliates, which may be located inside or outside your jurisdiction, include but not limited to:

1. Our parent company and related corporations;

2. We use service providers, contractors, and other third parties to support our business. These include but are not limited to those who provide administrative or other services to us such as advertising and marketing partners, logistics and shipping, research and survey, information technology, and website hosting; and

3. We, in our sole discretion, believe it necessary or appropriate to respond to legal claims and legal processes, protect our rights and/or the rights of other third parties, and/or prevent or address any activity we consider unlawful, unethical, or legally actionable. This may involve sharing your personal data with government or law enforcement officials or private parties.

Edamama may transfer, store, or process your personal data and/or information outside of your country for one or more of the Purposes set out in this Privacy Policy. We will transfer your information overseas only in accordance with Privacy Laws and/or other applicable laws and will implement suitable security measures that enable the enforcement of the data subject's rights in accordance with applicable laws and/or privacy laws.

Edamama actively implements a variety of organizational, physical, and technical security measures to ensure the reasonable security of your personal data on our systems. We actively implement procedures designed to limit the dissemination of your Personal Information to only such designated staff as reasonably necessary to carry out the stated purposes we have communicated to you.

Edamama adheres to legal requirements and industry standards regarding data retention. Your personal data is retained only for as long as it is necessary or permissible by law, and as long as it remains relevant for the purposes for which it was originally collected.

By using our Platform, you confirm and warrant that you are above the age of 18 and capable of understanding and accepting the terms of this Privacy Policy. If you are a minor, you may only use our Platform with the involvement of a parent or legal guardian.

If you are a parent or legal guardian, we kindly request that you prevent minors under your care from providing personal data to Edamama. In the event that personal data of a minor is disclosed to us, you hereby give consent to the processing of the minor's personal data and acknowledge and agree to be bound by this Privacy Policy, assuming responsibility for his or her actions.

The provision of information relating to minors or children through our Platforms is entirely optional and at the user's discretion. Users are not obligated to submit any information concerning minors or children when using our services. If you choose to provide information about a child, you do so voluntarily and acknowledge that the submitted data will be treated in accordance with the terms outlined in this Privacy Policy.

Edamama’s Platforms may contain links to other websites operated by other parties, such as our business affiliates, merchants, or payment gateways. The privacy policies of these third parties are not under our control and may differ from ours. The use of any information that you may provide to any third parties will be governed by the privacy policy of such third party or by your independent agreement with such third party. If you have any doubts about the privacy of the information you are providing to a third party, we recommend that you contact that third party directly for more information or to review its privacy policy.

If you want to withdraw your consent for the collection, processing, use, and/or disclosure of your personal information, you can do so by sending an email to our Data Protection Officer. You will find the contact details below. However, please be aware that withdrawing your consent may result in the discontinuation of our Services to you.

To stop receiving marketing information, you have the option to unsubscribe at any time. Simply utilize the unsubscribe function within our electronic marketing material.

To update your personal information, simply access your account on the Platform. You have the flexibility to make changes at any time.

It is your responsibility to keep us informed about any changes to your personal information. If you believe that the personal information we have about you is outdated, misleading, or inaccurate, please notify us promptly.

If you would like to access and/or correct your personal data that is currently in our possession or control, you can do so by submitting a written request to us. To ensure we can properly address your request, please provide sufficient information to verify your identity and specify the nature of your request. You can send your written request by email to our Data Protection Officer. You can find the contact information on Section 14.

If you have any inquiries, concerns, or complaints regarding data privacy or if you wish to exercise your privacy rights, we encourage you to reach out to our Data Protection Officer. Please send us an email at privacy@edamama.ph.

To ensure a proper response, kindly include your name and provide details about the nature of your request in your message. We will address your concerns accordingly.